Cookie Policy

This policy explains how Carmic Pro uses cookies and similar technologies to provide, protect, and improve our platform.

Last Updated: January 15, 2025

1. What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the site to remember your preferences, login state, and other information across visits.

2. Essential Cookies

These cookies are strictly necessary for the platform to function. They cannot be disabled.

  • Authentication tokens: JWT access and refresh tokens to keep you logged in.
  • CSRF protection: Security tokens to prevent cross-site request forgery.
  • Session preferences: Workspace selection, sidebar state, and editor settings.

3. Analytics Cookies

We may use analytics cookies to understand how visitors interact with our marketing site. These are never used inside the application dashboard.

  • Page views and navigation: Which pages are visited and in what order.
  • Referral source: How users found our site (search, social, direct).
  • Device information: Browser type, screen size, and operating system (aggregated).

4. Third-Party Cookies

We may embed third-party widgets (e.g., live chat, support tools) that set their own cookies. These are subject to the respective third party's privacy policy. We do not control or have access to these cookies.

5. Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using key features of the platform.

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data

6. Contact

Questions about our cookie practices? Contact us at [email protected].